Client Services
Overseeing the delivery of Colibrium Partners' services and methodology to our clients is a group of accomplished consultants with deep experience and proven performance. This team is directly responsible for the planning and execution of the Colibrium Partners Solutions and Methodology with our clients.
Nicholas Isaac
Principal Consultant, CRM Practice Line Director
Mr. Isaac is an experienced consultant proficient in project delivery who possesses strong problem solving skills and a high business analysis acumen. In his role as Principal Consultant, Mr. Isaac leads the functional and technical analysts that comprise the Colibrium Partners CRM Delivery team. This team is responsible for producing high-quality deliverables and guiding configuration activities during Dynamics CRM implementations. Aside from management duties, Mr. Isaac works closely with the Product Development team to assist with detailed design efforts and incorporating new product offerings into the delivery methodology.
Mr. Isaac also owns multiple Microsoft certifications in Dynamics CRM. Utilizing his expertise, Mr. Isaac was integral in the design and development of the Tuo® Dynamics platform and the Colibrium Partners methodology for Dynamics CRM implementations.
Prior to Colibrium Partners, Mr. Isaac held a senior consultant position at Accenture.
Howard Lawrence
Principal Consultant, Production Support Center Director
Mr. Lawrence is a senior manager with over 20 years of experience in project delivery with a focus on the Software Development Lifecycle and Production Support. With his extensive knowledge of each phase of the lifecycle and a focus on customer satisfaction, he is able to successfully transition client projects from delivery to support. In his role as Principal Consultant, Mr. Lawrence manages a team of Project Managers, Business Analysts and Technical Analysts responsible for customer satisfaction and service.
Prior to joining Colibrium Partners, Mr. Lawrence held similar roles at ACI Worldwide and RedPrairie where he was responsible for managing teams of Engineers, Analysts, Project Managers and Account Managers within Production Support. Mr. Lawrence partnered with clients at all levels to ensure his team resolved complex performance related issues and implemented product fixes, patches and upgrades to the client’s satisfaction.
Mark Powell
Principal Consultant, Tuo Practice Line Director
Mr. Powell is a skilled consultant proficient in project delivery who possesses strong problem solving skills and solid development background. In his role as Principal Consultant, Mr. Powell leads the functional analysts and technical division that comprise the Colibrium Partners Tuo® Delivery team. The delivery team is responsible for producing high-quality deliverables, guiding configuration activities and supporting development needs during Tuo implementations.
Prior to Colibrium Partners, Mr. Powell held a senior consultant position at Jacada and played key roles as business analyst, development manager and developer. Mr. Powell led design and implementation for enterprise customers over many verticals.
Mike Reese
Principal Consultant, Tuo Practice Line Director
Mr. Reese is a seasoned business and technology consultant with over 15 years of experience in software and web-enabled project delivery with a focus on process automation, user experience and online engagement. In his role as Principal Consultant, Mr. Reese leads the business and technical analysts that comprise the Colibrium Partners Tuo® Delivery team. The delivery team is responsible for producing high-quality, value-added deliverables, guiding configuration activities and supporting development needs during Tuo implementations.
Prior to joining Colibrium Partners, Mr. Reese served as an Innovations Manager within the Center of Excellence organization at LivePerson, facilitating process and product innovation initiatives. Mr. Reese also held Program Management responsibilities within the Professional Services team, responsible for the design and delivery of LivePerson solutions to Mid-Market and Enterprise clients.
Product Development
Rounding out the Management Team for Colibrium Partners is a group of senior consultants responsible for advancing the design and development of the Tuo product line.
Janice Yu Edwards, MPH
Director, Product Strategy
In her capacity as Director, Ms. Edwards is responsible for the overall direction and product strategy for Colibrium Partners and oversees the management, innovation and strategic development for the Tuo® Product Suite. She has extensive product management experience including defining product capability roadmaps, engaging with customers and partners to identify strategic product needs, and designing and managing product development for integrated web-based sales and service automation solutions for the insurance industry.
Ms. Edwards is also an experienced business analyst and subject matter expert, providing business process, functional analysis and solutions expertise for client engagements. She has broad experience in the management and implementation of software development lifecycles and process improvement and has played a key role in defining the overall standards and direction of functional deliverables for Colibrium Partners.
Ms. Edwards has served in product/project management capacities at Connecture as well as research positions at the Johns Hopkins School of Medicine and the Centers for Disease Control.
Donald R. Searing, Ph.D.
Director, Product Development
Dr. Searing is an experienced software system architect/developer, development manager, and published technical author with professional experience in web service and application development projects in many of the latest technology platforms (service-oriented architectures, ESBs, rules and workflow engines, etc.). Dr. Searing is responsible for directing all product architecture, design, and development efforts at Colibrium Partners.
Dr. Searing is also a subject matter expert in areas of risk assessment and actuarial rating calculation automation. He has designed and implemented numerous configurable rating and pricing models for our clients. His background in mathematics and systems engineering gives him unique insight into the rationalization and simplification of the rating and risk models that are automated in our solutions.
Prior to his employment at Colibrium Partners, Dr. Searing has held technical management positions with Connecture, Primen, and Taknosys Software Corporation.