The consumer market is growing and changing rapidly. ColibriumDirect’s end to end consumer sales and retention platform enables our clients to maximize marketing effectiveness and reach, conversion and retention at a fraction of the cost of today’s traditional approaches.

A passive online presence, reliance on the broker channel and a repurposed for sales service center in today’s market are a recipe for disaster. Innovative marketing, effective sales agents, flexible technology and efficient processes are required to compete in today’s market. ColibriumDirect provides services and solutions designed to replace, enhance or supplement your existing direct to consumer program, including the people, the process and the technology. Services and solutions available include:

Sales and Enrollment Outsourcing: Licensed in all 50 states, ColibriumDirect’s US based call center brings industry leading expertise and technology. Our innovative sales strategy and techniques will increase your conversion rates and maximize your revenue on every lead, even if you don’t want them as a member. A world class Colibrium Partners’ Tuo™ and Microsoft Dynamics CRM technical infrastructure provides our agents the automation they need and our clients flexible integration, campaign management and sophisticated market intelligence and reporting.

Online Marketing Optimization: You need to know who you’re reaching, who is buying, who you are retaining and why. Our extensive online marketing experience combined with sophisticated consumer segmentation across the entire life cycle enables us to work with our clients to optimize marketing techniques and increase your marketing ROI.

Sales Benchmarking: Many health plans don’t know where they are performing, where they should be performing or how to get to where they want to be. Our consulting services have helped our clients, both large and small increase in annual premiums by millions.

Sales Academy: Are your sales agents performing? Do they have sufficient sales training? Do they have ongoing mentoring and coaching? Our proprietary training program provides initial and ongoing training to ensure your agents are performing to their maximum potential. Move your agents beyond order taking to a best in class level of sales and service.

For more information or to see a case study please contact us today at sales@colibriumpartners.com or call us today at 404-806-9800.